The short version. We do not use advertising or tracking cookies from social networks or ad companies. Our essential cookies keep your basket and login working. With your permission, we also record (for the length of your visit only) how you found our website, so we know which of our marketing works. You can change your cookie choices at any time.
What cookies are
Cookies are small text files that a website saves in your browser. They let the website remember things, such as what is in your basket or that you are logged in. Websites can also use similar technologies, such as your browser's local storage, which work in much the same way. In this policy, "cookies" covers all of these.
Some cookies are deleted when you close your browser ("session" cookies). Others stay for a set time ("persistent" cookies).
Strictly necessary cookies
These cookies are needed for the website to work, for example to keep items in your basket, let you log in and keep checkout secure. The law allows us to use them without asking, and you cannot switch them off on our website.
| Name | What it does | How long |
|---|---|---|
netcookies_consent | Remembers the cookie choices you made in our cookie banner, so we do not ask you on every page | 6 months |
wp_woocommerce_session_* | Remembers your basket and checkout details as you move around the shop | 2 days |
woocommerce_cart_hash | Helps the website notice when your basket changes | Session |
woocommerce_items_in_cart | Records whether there is anything in your basket | Session |
wordpress_logged_in_*, wordpress_sec_* | Keep you logged in to your account securely | Session, or 14 days if you tick "Remember me" |
wordpress_test_cookie | Checks that your browser accepts cookies when you log in | Session |
wp-settings-* | Remembers dashboard preferences. Set for site administrators only. | 1 year |
| Square payment cookies | Set by our payment provider, Square, on the checkout page to process your card securely and prevent fraud | Set by Square |
Order attribution cookies (analytics)
These are only set if you choose to allow analytics cookies in our cookie banner. Our shop uses WooCommerce's order attribution feature. It records how you arrived at our website, for example from a search engine, a social media post or one of our emails. If you place an order, that information is saved with the order so we can tell which marketing brings us customers. It is not shared with anyone else, and these cookies are deleted when you close your browser or after 30 minutes without activity.
| Name | What it does | How long |
|---|---|---|
sbjs_session | Tracks the current visit and the number of pages viewed | 30 minutes |
sbjs_first, sbjs_current | Record where your first and current visits came from (for example, a search engine or a campaign link) | Session |
sbjs_first_add, sbjs_current_add | Record when those visits started and the page you landed on | Session |
sbjs_udata | Records basic information about your browser and device | Session |
sbjs_migrations | Technical cookie used by the attribution feature itself | Session |
Local storage
Our shop also saves a small amount of information in your browser's local and session storage (wc_cart_hash_* and wc_fragments_*). This keeps the basket count in the page header up to date without reloading the page. It does not identify you.
Third-party services
- Google Fonts. Our website loads its fonts from Google's servers. Google does not set cookies when doing this, but your browser does share your IP address with Google to download the fonts. See Google's privacy policy.
- Social media links. Links to our Facebook, Instagram, TikTok and YouTube pages are plain links. They do not load anything from those networks until you click them.
- Emails. Our newsletters may contain a small image that tells us whether an email was opened, and links that record clicks. See our Privacy Policy for details.
Controlling cookies
When you first visit our website, our cookie banner lets you accept or reject optional cookies. You can change your choices at any time, or use the "Cookie settings" button on any page.
You can also block or delete cookies through your browser settings. Here is how in the most common browsers:
If you block strictly necessary cookies, parts of the website, such as the basket, checkout and your account, will not work. You can find more about cookies at ico.org.uk.
Changes to this policy
If we add or change the cookies we use, we will update this policy and the "last updated" date at the top of the page.
Questions about this document? Contact us or write to Netchameleon, Saxondale, High Escomb, Escomb, Bishop Auckland, Co Durham, DL14 7ST.